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DHL Express eases global online shopping, launches on Demand Delivery in Sub Saharan Africa.

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THE world’s leading international express services provider,  DHL Express has announced the launch of On Demand Delivery for the Sub Saharan Africa (SSA) region. The new service allows shippers and receivers globally to select from a range of standardised delivery options.

On Demand Delivery is currently deployed in 6 markets across SSA – South Africa, Kenya, Nigeria, Ethiopia, Mauritius & Tanzania, with plans to roll out to further countries in SSA throughout 2017.

“Globally, we have seen the share of e-commerce deliveries grow from about 10% in 2013 to more than 20% of the international volumes of DHL Express in 2016”.

On Demand Delivery offers shippers the choice to activate specific delivery options and have DHL Express proactively notify their customers via email or SMS about a shipment’s progress. Customers can then select the delivery option that best suits their requirements via the On Demand Delivery website. The service is specifically tailored to the demands of international e-commerce deliveries, where the majority of shipments are addressed to residential addresses and customers place considerable emphasis on flexibility and convenience.

“Globally, we have seen the share of e-commerce deliveries grow from about 10% in 2013 to more than 20% of the international volumes of DHL Express in 2016,” said Hennie Heymans, CEO of DHL Express Sub-Saharan Africa. “This has primarily been driven by the strong demand for high-value and premium goods in the global marketplace, as well as the emergence of start-up retailers who are growing beyond borders and therefore require a worldwide door-to-door delivery service. Our On Demand Delivery service was developed with the needs of our customers at the very core. E-tailers and their customers continue to evolve and we needed to ensure that our services continue to exceed customer expectations.

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“On Demand Delivery isn’t just a new customer interface – it also represents an enhancement of our worldwide network, as we have tailored our last-mile operations to meet the specific demands of cross-border e-commerce deliveries. Thanks to On Demand Delivery, we can support the service offering of online shippers and improve the delivery experience for their customers, while improving our own efficiency, particularly for last-mile deliveries.”

On Demand Delivery is easy to use and benefits both shippers and receivers. The site is accessed from any smartphone, tablet or PC, and offers receivers up to six delivery options.

Shippers can incorporate their own branding into customer notifications. Receivers can schedule a delivery, arrange delivery to a nearby DHL Service Point or their own alternate address, and even request that a shipment is put on hold during a vacation. On Demand Delivery further improves first-time delivery performance, increases customer satisfaction, and makes the overall delivery process more efficient.

On Demand Delivery will be deployed to more than 100 countries across the globe in 2017, accounting for the majority of global trade and online retail activity, and is available in over 45 languages.

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EFCC calls on banks’ compliance officers to uphold confidentiality

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The Executive Chairman of the Economic and Financial Crimes Commission (EFCC), Mr. Ola Olukoyede, has urged Compliance Officers of Banks nationwide to refrain from unauthorised disclosure of EFCC’s investigative activities and requests made to banks’ customers.

Speaking through the Acting Zonal Director of the Ibadan Zonal Command of the EFCC, ACE I Hauwa Garba Ringim, during a stakeholders’ meeting with Compliance Officers of Banks in Oyo State on Tuesday, Olukoyede emphasised the detrimental impact such disclosures have on the investigation of financial crimes and the timely filing of corruption cases in court.

Olukoyede expressed concern over the tacit support fraudsters receive from the Nigerian banking sector, highlighting the challenges it poses to the Commission.

He urged Compliance Officers to promptly respond to EFCC’s correspondence with certified true copies of relevant documents, as this facilitates swift investigation processes.

Also, Olukoyede addressed the illegal trading of naira with Point-of-sale (POS) operators, stressing the need to curtail such practices for the benefit of Nigerians.

In response to the chairman’s directives, Compliance Officers assured the EFCC of their unwavering support and commitment to enhancing collaboration between the Commission and banks for more effective anti-corruption efforts.

 

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Nigerian Journalist Ojukwu Freed After 10 Days in Police Custody

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Nigerian Police authorities have released Daniel Ojukwu, the detained journalist with the Foundation for Investigative Journalism (FIJ).

Ojukwu, who went missing with his phone numbers switched off and whereabouts unknown to colleagues until it was found out he was detained by the police, regained his freedom on Friday.

“Daniel Ojukwu, the FIJ reporter who was abducted by men of the Intelligence Response Team (IRT) of the Inspector-General of Police, has regained freedom after 10 days in police captivity,” the FIJ wrote on its website about Ojukwu’s release.

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“Ojukwu went missing on Wednesday, May 1, his numbers switched off and his whereabouts unknown to colleagues, family and friends.”

He was detained for purportedly infringing upon the country’s Cybercrime Act, widely condemned as a means of censorship.

The journalist’s apprehension and subsequent relocation to Nigeria’s capital, Abuja, came after his coverage of suspected financial mismanagement totaling over N147 million ($104,600) implicating a senior government official, as reported by his employer.

A banner is displayed during a protest at the Force Headquarters in Abuja demanding the release of Daniel Ojukwu on May 9, 2024, Thursday. Credit: @BukkyShonibare

Following his arrest, friends, colleagues, and supporters rallied behind Ojukwu, demanding his release.

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I On Thursday, a coalition of media and civil society groups staged a protest at the Force Headquarters in Abuja, condemning his prolonged detention.

Addressing journalists, spokesperson Bukky Shonibare expressed concern over the escalating attacks on press freedom and the stifling of dissenting voices.

She emphasised that after nine days in detention, during which Ojukwu was allegedly arrested on the orders of the inspector general of police, the authorities were obligated to either press charges or release him unconditionally.

Upon Ojokwu’s release, an elated Bukky expressed gratitude on her social media handle, thanking Nigerians for their unwavering support.

“Daniel Ojukwu is free. Thank you, Nigerians,” she shared. “Thank you, everyone.”

 

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Reps passes resolution to investigate ₦15trn Lagos-Calabar coastal road contract

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The House of Representatives has passed a resolution to delve into the intricacies of the procurement process surrounding the award of the ₦15 trillion Lagos-Calabar coastal road contract.

The motion, spearheaded by Honourable Austin Achado on Thursday, was underscored as a matter of urgent national importance.

Citing breaches of the 2007 Procurement Act and the absence of requisite approvals from the National Assembly, the House highlighted glaring irregularities in the contract award process.

Consequently, the House has demanded that the Minister of Works, the Minister of Finance, the Attorney General, and the Minister of Justice furnish the National Assembly with copies of pertinent documents related to the contract.

This development unfolds against the backdrop of recent demolitions of buildings and structures along the designated route of the project.

Minister of Works, Dave Umahi, shed light on the financial scope of the undertaking, revealing that the construction of the Lagos-Calabar coastal road would amount to approximately ₦4 billion per kilometer.

Spanning a distance of 700 kilometers, the Lagos-Calabar coastal road is poised to establish a crucial link between Lagos and Cross River, traversing through Ogun, Ondo, Delta, Bayelsa, Rivers, and Akwa Ibom states before reaching its terminus in Cross River.

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Despite its ambitious scope, the project has not escaped scrutiny. Notable figures including Peter Obi, the 2023 presidential candidate of the Labour Party, have criticised the endeavour, branding it a misallocation of resources by the Federal Government.

Similarly, former Vice President Atiku Abubakar labeled the project as fraudulent, although his assertions were promptly rebuffed by the Presidency.

 

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