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Tanzania leading telecom operator, Tigo assure customers of high-quality services with modernized network infrastructure.
Tigo Tanzania customers are now set to continue enjoying high-tech services following the announcement of a massive drive by the telecom operator to further modernize its network infrastructure.
The news of the upgrade, revealed recently in Dar es Salaam will be music to the ears of the subscribers even as they continue to enjoy quality, smoother access to voice and high speed data services from the country’s leading digital lifestyle mobile firm.
“Since last year, we have made massive expansion of our infrastructure to increase the coverage footprint and capacity and most importantly, the quality of experience for mobile broadband service, hence making Tigo the preferred network in Tanzania”, Tigo’s Chief Technical and Information Officer (CTIO) Jérôme Albou said while speaking to senior editors at a briefing held at the company’s headquarters in Dar es Salaam recently.
Affirming this, some of the Tigo customers who now enjoy seamless services offered by the provider expressed their satisfaction with the company’s positive response to their communication demands.
Joseph Moshi, a Tigo customer and resident of Kilimanjaro Region in northern Tanzania, says of Tigo’s services: “I am very impressed that more than ever before, I can now freely make my calls and browse on internet without network hiccups thus enabling me to communicate more effectively!”
Meanwhile Joyce Masanja, from Mwanza Region – a zone that encompasses Lake Victoria, the world’s largest fresh water body, echoed similar comments. “I can now easily use data and stream videos without the frustrations of internet buffering; it’s an exciting experience that makes me enjoy Tigo services more,” Ms Masanja says proudly.
As far as mobile broadband is concerned, Tigo has added new 535 sites with 3G technology, upgraded capacity on 408 of 3G sites and 95 new sites with 4G technology
Spelling out the company’s network upgrade plans, Tigo’s Chief Technical and Information Officer (CTIO) Jérôme Albou explained that one of Tigo’s key strategic objectives is to transform broadband customer experience by providing first-class services as per global industry standards in both 3G and 4G technologies.
According to Albou, the demand for data services is growing due to availability of data enabled devices. Therefore, Tigo is proactively expanding its 3G and 4G network in both rural and semi-urban areas of the country to enhance rural connectivity as well as consolidating coverage and capacity in urban areas.
The Chief Technical and Information Officer further explained, “As far as mobile broadband is concerned, Tigo has added new 535 sites with 3G technology, upgraded capacity on 408 of 3G sites and 95 new sites with 4G technology over the past year, and has modernized and expanded the existing 2G, 3G and 4G networks. We have now 4G coverage in all the major cities and towns across Tanzania. To further improve experience of customers we have also added the Cache Servers in the core network to make frequently accessed internet contents such as Google, Youtube, Android, Facebook, WhatsApp or Instagram readily available in Tanzania in a single click.”
Conversely, Tigo had made substantial investment in stabilizing its network by managing technology, power and infrastructure more efficiently focusing on customer experience.
“Within the past 12 months, we have commissioned a total of 2,294km of backbone fibre which traverses through 22 new District headquarters expanding the existing National ICT Backbone footprint (Bagamoyo, Chalinze, Handeni, Korogwe, Muheza, Lushoto, Same, Mwanga, Rombo, Hai, Arumeru, Kibaha, Mvomero, Kongwa, Bahi, Manyoni, Tabora, Nzega, Kahama, Shinyanga, Kwimba & Chamwino) as well as increasing the number of fiber points around the key cities.”
This allows Tigo to provide high speed internet in these new districts. Also, the new fiber ensures alternative transmission routes in case of fiber cuts, providing seamless services around the clock for the key cities such as Mwanza, Dodoma, Arusha, Morogoro and Tanga.
Elaborating on what network upgrade entails, Albou explained the improvement is done based on customer surveys, economic activities, penetration of data enabled devices and feedback from other stakeholders such as Tanzania Communication Regulatory Authority (TCRA) and the Ministry of Works, Transport and Communications.
“Tigo is therefore, committed to continue to improve its network to achieve the best customer satisfaction and customer experience on both data and voice”, he summed up.
Despite the changing dynamics in market conditions and ecosystem, value chains, competition and regulation challenges, customer demands and usage behavior, Tigo continues to stand out from the crowd mainly due to its culture of customer-oriented innovation, buoyed by consistent modernization and optimization of its network.
News
Customs Surpasses Revenue Target with N5.7 tn Collection
The Nigeria Customs Service (NCS) has announced a record revenue collection of N5.7 trillion as of November 12, 2024, surpassing its yearly target by 10 percent.
This was disclosed by the Comptroller-General of Customs, Adewale Adeniyi, at the ongoing 2024 Comptroller-General of Customs Conference in Abuja.
Themed “Nigeria Customs Service: Engaging Traditional and New Partners with Purpose,” the conference showcased the Customs Service’s progress in modernizing its operations and fostering collaborative partnerships.
“Today, I stand before you to demonstrate how our commitments in 2023 have evolved into tangible achievements,” Adeniyi stated.
He attributed the revenue growth to a series of reforms, including the implementation of a one-stop solution for cargo alerts, a revamped ICT infrastructure, streamlined inspection procedures, and enhanced automation.
Adeniyi explained that these changes reflect the agency’s commitment to elevating operational transparency and efficiency.
“We pledged to re-align our free trade operations, elevate cargo integrity standards, and expand our scanning capacities,” he said.
“Above all, we promised to usher in a new era of customs operations—one built on transparency, efficiency, and genuine collaborations with our partners.”
As of Tuesday, November 12, Adeniyi confirmed that the NCS collected N5.07 trillion, achieving the anticipated 10 percent revenue surplus.
“This performance validates our partnership-driven approach to revenue collection and trade facilitation,” he added.
Adeniyi also highlighted recent strides in trade facilitation, revealing that six companies have been selected to benefit from the Authorised Economic Operators programme, which provides fast-tracked customs clearance and other trade facilitation benefits.
Similarly, the NCS has processed 21 requests under an advance ruling programme, designed to expedite customs decisions on import and export cargoes before they reach Nigerian ports.
The Comptroller-General expressed optimism about the NCS’s potential to drive further economic growth, citing the agency’s commitment to fostering partnerships and advancing innovative practices within the customs sector.
News
Half of Shortlisted Directors Fail Federal Permanent Secretary Exam
Nineteen out of the thirty-eight directors who were shortlisted to fill permanent secretary vacancies within the Federal Civil Service have failed the qualifying examination, a memo from the Office of the Head of Civil Service of the Federation (OHCSF) revealed on Tuesday.
The memo, signed by Dr. Emmanuel Meribole on behalf of the examination committee, disclosed that the qualifying exam was conducted on Monday, November 11, 2024.
The Federal Government, through the OHCSF, launched the recruitment drive in October to fill permanent secretary vacancies in eight states.
Providing insights into the progress, Eno Olotu, Director of Press at OHCSF, stated, “Of the 38 eligible directors who sat for the exam, 19 have passed the first stage and will move on to the second stage, which will assess their competency in using Information and Communication Technology (ICT) in government operations on Wednesday, November 13, 2024.”
Olotu highlighted the rigorous three-stage selection process, designed to ensure that only the most capable individuals are appointed to these high-ranking civil service roles.
This comprehensive approach, according to OHCSF, aims to elevate the quality of leadership across federal ministries.
The directors who advance beyond the ICT proficiency test will face a final stage on Friday, November 15, 2024, where a panel of senior government officials and private sector experts will conduct a final evaluation to determine their suitability for the permanent secretary positions.
News
Rep Oseni Rallies Support for Ikogosi Development Projects, Calls for Resilience, Unity
The Chairman of the House Committee on the Federal Road Maintenance Agency (FERMA) and representative of Ibarapa East/Ido Federal Constituency in Oyo State, Engr. Aderemi Oseni, on Saturday urged the community to unite in advancing key development projects aimed at transforming Ikogosi.
Speaking at this year’s Ikogosi Day celebration and the launch of a N1 billion development project in Ekiti, the lawmaker, who served as the Chairman of the occasion, emphasised the importance of unity and collective action.
He encouraged attendees to approach the celebration as a call to action for the betterment of their community.
“As we all know, Ikogosi is not merely a town; it is a treasured gem in the heart of Ekiti State and Nigeria as a whole,” he said. “Ikogosi, a historic and vibrant town, plays a vital role in the tourism and economic landscape of Ekiti State. Its rich cultural heritage and unique resources draw visitors and stimulate economic activities that benefit us all.”
“Today is not just a celebration; it is a call to action,” he continued. “Let us come together, united in purpose, to support these transformative projects that promise to uplift the Ikogosi community. I urge everyone here to invest their time, resources, and energy in this endeavor. Together, we can build a legacy of self-help and development that future generations will cherish.”
Reflecting on the broader challenges facing the country, Oseni encouraged the people of Ikogosi and all Nigerians to remain hopeful and resilient, assuring them of President Bola Ahmed Tinubu’s commitment to a brighter future for the nation.
“To the good people of Ikogosi and all citizens of Nigeria, I urge you to remain steadfast and hopeful. President Bola Ahmed Tinubu means well for all Nigerians. The APC-led administration’s Renewed Hope agenda holds the promise of a brighter future. Though the beginnings may be challenging, perseverance will guide us toward a prosperous new Nigeria,” he stated.
In a statement released by his media aide, Idowu Ayodele, the lawmaker lauded the Ekiti State government under Governor Biodun Oyebanji’s leadership for its transformative efforts in governance and development.
He acknowledged the strides made by the governor and praised his impactful initiatives, which have set Ekiti on a progressive path.
“First and foremost, let me commend the Ekiti State government under the leadership of His Excellency, Mr. Biodun Abayomi Oyebanji. The trailblazing development initiatives and effective governance during your tenure have not gone unnoticed,” Oseni remarked.
“Under your stewardship, we have witnessed remarkable progress and commendable governance that have undoubtedly made Ekiti State a shining example of peace and development,” he added.
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