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Cooks, nurses, mall santas in short supply in Canada

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A sign looking for employees is seen on the bakery Le Toledon in Montreal, Quebec on November 11, 2021. Anne-Sophie THILL / AFP

The signs of an unprecedented labor shortage in Canada are glaring: hospital emergency rooms closed because of a lack of nurses, restaurants skipping meals, and fewer Santas in malls.

In Ottawa, a “Help Wanted” notice in the window of Corazon De Maiz restaurant — like those in storefronts across Canada — has gone mostly unanswered since the recent lifting of public health restrictions introduced 19 months ago to slow the spread of the coronavirus.

The end of Covid-19 lockdowns brought droves of customers to the capital city eatery, but with kitchen staffing levels down, the restaurant has been unable to meet the demand for burritos and tacos.

“We’re suddenly busier, but we’re having to close early because my wife and I are exhausted after working all day,” owner Eric Igari told AFP.

One new hire worked three hours and quit, saying the job was too hard for not enough pay, Igari said.

“We’ve asked friends to pitch in, and even a few regular customers offered to help,” Igari said. Two customers actually worked a few shifts.

No ‘ho ho ho’

A sign says “sorry, shortage of employees” outside of the restaurant La Panthere Verte in Montreal, Quebec, taken on November 11, 2021. Anne-Sophie THILL / AFP

Studies by the government and industry associations found that up to two-thirds of Canadian businesses are facing worker shortages, and claim the deficit is limiting their growth.

The industries most affected are health care, food services, manufacturing, and construction.

According to the latest from Statistics Canada, there were a total of 1,014,600 job vacancies in September, including 196,100 in food services and 131,200 in health care — double the numbers from two years ago.

Trevin Stratton, a partner at Deloitte Canada, said factors contributing to the shortfall include an aging population leaving the workforce and lower recent immigration due to travel restrictions — which Canada lifted in September.

Some sectors are adapting through the use of technologies such as increased automation in manufacturing, e-commerce in retail, or allowing staff to work from home.

But in others, “many workers might not necessarily yet feel comfortable working somewhere where their physical presence is required,” Stratton said.

This is particularly true in the restaurant industry, which also shed workers fed up with the cycle of lockdowns and re-openings throughout the pandemic. “They’re now looking for more stability,” Stratton said.

With Christmas just weeks away, the trend has also impacted the supply of Santa actors usually hired for photos with children on their knee at shopping malls or professional mixers.

Jeff Gilroy of Just Be Claus said he’s turned down 200 Santa gigs in Ontario. After large gatherings were banned last Christmas, he told AFP, “people are looking to have a Santa to make it a more festive Christmas.”

Catherine Lacasse of the Professional Santa Claus Agency of Quebec said her province has ample Santas, “but we’re struggling to find enough elves.”

Nurses’ Burnout 

“In health care, we’ve seen an exodus, particularly of nurses this year,” Stratton said. “Some of that has to do with the stress of the job right now.”

Lachine hospital in Montreal was forced to close its emergency room at night due to a “critical shortage of nurses,” said spokeswoman Gilda Salomone.

Several others, she said, “are experiencing a major labor shortage that is limiting the quality and access to care.”

Observers have suggested simply raising salaries to lure workers.

But Jasmin Guenette of the Canadian Federation of Independent Business (CFIB), said this “isn’t an option for many small businesses still struggling to recoup pandemic losses.”

“We see things slowly getting back to normal, going out to restaurants, for example, and we think that means businesses are doing well. But that’s not the case. The impact of the pandemic was severe, and is still being felt,” he said.

According to a CFIB survey, the average small business in Canada racked up Can$170,000 (US$135,000) in debts over the pandemic. And an estimated 180,000 businesses, or one in six, are now “at risk of closing.”

Chez Mere-Grand restaurant in Montreal sought for 21 weeks to hire a cook and a barista. Its owner Romain Beiso explained that the hiring pool is smaller because many people now insist on a better work-life balance and job security found in other sectors.

“Our wages are not competitive because we cannot afford it,” he also acknowledged.

Over at Hotel Place d’Armes, manager Benoit Pretet worries about being short 25 staff going into the holiday season.

“The clientele is back,” he said, “but we can’t open all our rooms.”

 

 

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Oriire Rescue: SWEGOP Seeks Stronger Security in Border Communities

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The South West Guild of Online Publishers has urged the Federal and Oyo State governments to strengthen security in border communities following the rescue of pupils and teachers abducted from Oriire Local Government Area of Oyo State.

The guild said the successful rescue of the victims, who regained their freedom on Friday after spending months in captivity, should mark a turning point in efforts to secure vulnerable communities and prevent similar attacks.

In a statement issued on Sunday and jointly signed by its Chairman, Bisi Oladele, and Public Relations Officer, Remi Oladoye, SWEGOP commended President Bola Tinubu, Oyo State Governor Seyi Makinde and the security agencies for what it described as their commitment and coordinated efforts that led to the victims’ rescue.

The guild described the operation as proof that strong political will, intelligence-driven operations and effective collaboration among security agencies can deliver positive results in the fight against insecurity.

It also praised the gallantry, resilience and professionalism of the military and other security personnel involved in the operation, noting that their sacrifices had restored hope to the rescued victims, their families and residents of Oyo State.

While celebrating the successful rescue, SWEGOP sympathised with the families of security personnel and civilians who lost their lives during the ordeal, praying for the peaceful repose of the deceased.

The publishers observed that recent abductions across parts of the country revealed a disturbing pattern of attacks on border communities, where inadequate security presence, poor road networks, weak telecommunications infrastructure and easy escape routes into neighbouring countries have continued to expose residents to criminal activities.

It, therefore, called on governments at all levels to sustain the level of cooperation demonstrated during the rescue operation by strengthening collaboration among security agencies, traditional rulers, community leaders and other critical stakeholders to improve the safety of residents.

The guild further urged both the Federal Government and the Oyo State Government to deepen investments in intelligence gathering, surveillance technology, rapid response mechanisms and community policing to guarantee the safety of schools and ensure that children can learn without fear.

SWEGOP reaffirmed its commitment to responsible journalism and pledged continued support for initiatives aimed at promoting peace, public safety and the protection of lives and property across the South-West and the country.

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Army reveals how month-long operation freed 44 abducted Oyo pupils, teachers

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The Nigerian Army on Friday revealed how a month-long intelligence-driven joint security operation led to the rescue of 44 pupils and teachers abducted by terrorists in Oriire Local Government Area of Oyo State.

The victims, who were kidnapped on May 15, 2026, regained their freedom on July 10 after spending 56 days in captivity.

The Acting Deputy Director, 2 Division Army Public Relations, Lt. Col. Danjuma Jonah, disclosed this in a statement, saying the operation was carefully planned and executed to ensure the victims were rescued unharmed without collateral damage.

According to him, the operation was coordinated by the General Officer Commanding, 2 Division, Maj. Gen. C.R. Nnebeife, in collaboration with the Office of the National Security Adviser through the National Counter Terrorism Centre, Defence Headquarters, the Nigerian Army Special Forces, the Nigerian Navy, the Nigerian Air Force, the Nigeria Police Force, the Department of State Services, the National Intelligence Agency, the Nigeria Security and Civil Defence Corps, the Amotekun Corps, as well as local vigilantes and hunters.

Jonah said intelligence gathered during the operation enabled security operatives to identify the terrorist kingpins responsible for the abduction, dismantle their criminal network, disrupt their logistics chain, expose informants and locate their hideouts in the Old Oyo National Park and adjoining forests.

He added that several suspects were arrested in Oyo State and other parts of the country, a development that significantly weakened the criminal syndicate and intensified pressure on the kidnappers.

According to the army spokesman, the sustained pressure eventually forced the terrorists to release the abducted pupils and teachers unconditionally.

“The arrests completely disorganised the group, exerted overwhelming pressure on them and ultimately led the terrorist group to unconditionally release the pupils and teachers,” the statement read.

The Army, however, disclosed that some security personnel lost their lives during the operation.

It added that the rescued pupils and teachers were receiving medical attention at an undisclosed hospital before being handed over to the Oyo State Government for reunification with their families.

Nnebeife, on behalf of the participating security agencies, commended President Bola Tinubu for providing strategic direction, resources and support that contributed to the successful operation.

He also appreciated Oyo State Governor, Seyi Makinde, and residents of the state for their cooperation throughout the rescue mission.

The GOC further acknowledged the support of the National Security Adviser, Mallam Nuhu Ribadu, the Minister of Defence, the Chief of Defence Staff, the Chief of Army Staff, other Service Chiefs, the Inspector-General of Police, the Directors-General of the DSS and the NIA, as well as heads of other security agencies for ensuring seamless coordination.

He equally thanked media organisations and Nigerians for their patience, understanding and confidence in the country’s security architecture.

Nnebeife urged members of the public to remain vigilant and continue providing credible and timely intelligence to security agencies to strengthen efforts at tackling kidnapping, terrorism and other violent crimes.

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Tinubu hails rescue of Oyo pupils, teachers after 56-day ordeal, eight kidnappers held

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President Bola Tinubu on Friday hailed the successful rescue of abducted pupils and teachers from Oriire community in Ogbomoso, Oyo State, after 56 days in captivity, commending the military, the Department of State Services and the Nigeria Police Force for the operation.

The President said eight suspected kidnappers were arrested during the rescue mission, while several others were neutralised, describing the operation as a major breakthrough in the fight against insecurity and a source of relief to the victims, their families and the country.

Tinubu’s commendation was contained in a statement issued by his Special Adviser on Information and Strategy, Bayo Onanuga.

He expressed sympathy for the pupils, teachers and their families over the trauma they endured during the nearly two-month ordeal, assuring them that his administration would ensure those responsible for the crime faced justice.

“I am profoundly happy that our security forces successfully rescued the abducted pupils and teachers from Oriire, Ogbomoso in Oyo State today after a military, police and intelligence-driven operation that neutralised some of the terrorists that perpetrated the evil act and the arrest of eight of them,” the President said.

He added, “This successful military operation has ended the siege and standoff of over 50 days and has brought relief to the entire nation and the affected families in particular. On behalf of the country, I express my gratitude to the officers and men of our armed forces, the intelligence agencies and the police for the safe rescue of the children and their teachers.”

Tinubu vowed that his administration would prosecute those behind the abduction, including those responsible for the killing of one of the teachers, Mr Oyedokun.

“My government will get justice for these children and their teachers and for the family of Mr Oyedokun, who the terrorists gruesomely murdered,” he said.

The President also commended the Oyo State Government for working closely with the Federal Government throughout the rescue operation.

“I must commend the Government of Oyo State for working cooperatively with us in bringing this unfortunate incident to a successful end,” he added.

Tinubu further directed relevant emergency response agencies to work with the Oyo State Government to provide the rescued pupils and teachers with immediate medical attention, psychosocial support and other relief assistance to aid their recovery.

He also urged the Oyo State Government to strengthen security around schools to forestall similar incidents in the future.

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