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Zenith Bank Customers Fume Over Disruptions in Online Services

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Customers of Zenith Bank have taken to social media to voice their frustration over difficulties encountered during online banking transactions.

Reports emerged on Tuesday of challenges related to payments and various features, leading to widespread discontent among users on social media platforms like X.

In a statement shared on X on Saturday, Zenith Bank announced that routine maintenance would commence on September 29 and conclude on October 1, running from 12:01 AM to 5:00 AM. The notice, titled ‘Notice of Routine Maintenance,’ stated, “Please be informed that we are currently undertaking routine maintenance of our Information Technology Infrastructure to enable us to significantly improve the quality of service rendered to you.”

However, customers reported that the maintenance did not begin as scheduled, causing considerable inconvenience.

On Tuesday, October 1, 2024, the bank’s Mobile Banking App, USSD Service, Internet Banking, and Corporate Internet Banking platforms remained unavailable for an extended period, specifically between 12:01 AM and 2:30 PM WAT.

One dissatisfied customer, Adetunji Akeem, expressed his frustration, sharing that he was unable to withdraw money for food and transportation to work, which forced him to borrow from colleagues.

“It is frustrating. I haven’t eaten all day because I wasn’t able to withdraw money today. Zenith said they would be undergoing maintenance on Saturday through a pop-up message on the bank app, but they didn’t start until this morning,” he lamented.

Another customer, Adeleye A. P., known on X as #deji4ever, criticised the bank for not scheduling maintenance during the night, especially at the end of the month when many employees are expecting their salaries.

He tweeted, “The worst bank award should be given to Zenith. Why deny customers transfer privileges to other banks on the last day of the month? It’s a bad business strategy to ensure money doesn’t leave its coffers.”

Dave Oriss, tweeting under the handle #orissonline, echoed similar sentiments, adding, “#ZenithBank, you should keep frustrating your customers. Some have emergencies, and you are busy shifting the time for maintenance.”

 

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Metro

Gunmen Shoot Farmer, Abduct Wife in Akure

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Suspected kidnappers on Wednesday night shot a tomato farmer, Daniel Adesida, and abducted his wife during an attack on their residence along Oda Road in Akure, the Ondo State capital.

The incident reportedly occurred around 8:45 p.m., when the gunmen invaded the residence and attempted to whisk away the farmer’s wife.

Sources said Adesida sustained a gunshot injury to his right hand while trying to resist the attackers, who eventually escaped with his wife.

Confirming the incident, the Police Public Relations Officer of the Ondo State Command, Abayomi Jimoh, said police operatives swiftly responded after receiving a distress call.

According to him, officers mobilised to the scene, rescued the injured victim and ensured he received medical attention.

“Upon receiving the distress call, police operatives swiftly mobilised to the scene, ensured the injured victim was rescued and taken to the police clinic for medical attention, and secured the area,” Jimoh said.

He added that the Commissioner of Police in the state, Adebowale Lawal, had ordered an immediate manhunt for the fleeing suspects.

“The Commissioner of Police has ordered intensified patrols, bush combing operations and intelligence gathering within the affected area and adjoining communities with a view to apprehending the fleeing suspects,” he stated.

Jimoh assured residents that efforts were ongoing to rescue the abducted woman and bring the perpetrators to justice.

He also urged members of the public to remain vigilant and promptly report suspicious movements or individuals to the nearest police station.

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Gunmen Abduct Three Factory Workers in Ibadan

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Three workers of a concrete block factory were on Friday morning abducted in the Olojuoro area of Oluyole Local Government Area, Oyo State.

The victims were said to be staff of a concrete block industry owned by Prince Jelili Oyetunde, located within the council area.

Sources told our correspondent that the workers — identified as Adekola Muidini Asanti, Yinka and Saheed — were kidnapped at gunpoint inside a nearby canteen where they had gone to take breakfast before resuming work for the day.

Speaking with journalists on Saturday, the factory owner, Prince Oyetunde, said Closed Circuit Television footage captured the moment the assailants carried out the abduction.

He alleged that the suspected abductors are Baale Alimi Yusuf, Tunde Lawal, Saheed Olawoyin, Ibrahim Shittu and Sule Adigun.

Oyetunde further alleged that one of the suspects carted away a bag belonging to the factory manager during the operation.

He added that both he and the suspected abductors were scheduled to appear before the Oyo State Anti-Land Grabbing Agency next Wednesday, March 4, over a related dispute.

The businessman disclosed that the incident had been reported to the police.
According to him, the Divisional Police Officer in charge of Sanyo Police Station confirmed that the abductors allegedly took the victims to the station and were instructed to release them.

He, however, lamented that the whereabouts of the workers had remained unknown since they reportedly left the station.

“We have visited police stations within Oluyole Local Government and made announcements on different radio stations, but as of this morning, their whereabouts remain unknown,” Oyetunde said.

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Seven journalists die in Gombe auto crash

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The Nigeria Union of Journalists has been thrown into mourning following the death of seven journalists in a fatal road accident in Gombe State.

The journalists reportedly died on Monday while returning from the wedding ceremony of a colleague held in Kaltungo Local Government Area of the state.

Findings revealed that the accident occurred after a tyre burst on the bus conveying the journalists, leading to a loss of control and a fatal crash.

Confirming the incident, the Gombe State Sector Commander of the Federal Road Safety Corps, Samson Kaura, said seven persons died in the crash, while four others sustained varying degrees of injuries.

Kaura added that the injured victims were rescued from the scene and taken to medical facilities for treatment.

The Director-General, Government House Press and Media Affairs, Ismaila Misili, also confirmed the death toll, describing the incident as tragic and devastating to the state’s media community.

Reacting, the National President of the NUJ, Alhassan Yahya, in a statement, expressed deep sorrow over the deaths, describing the incident as a huge loss to the journalism profession in Gombe State and Nigeria at large.

Yahya said the deceased journalists were dedicated professionals who served the public with courage, integrity and professionalism.

“They were committed practitioners who served the public with courage, integrity and professionalism. Their loss has left an irreplaceable void in our noble profession,” he said.

The NUJ president also expressed the union’s solidarity with the families of the deceased and members of the Gombe State media community.

“We pray that Almighty God grants eternal rest to the souls of the departed and gives their loved ones the fortitude to bear this painful loss,” he added.

Yahya, speaking on behalf of the National Executive Council and journalists across the country, extended condolences to the Gombe State Council of the NUJ, as well as friends and colleagues of the victims.

He further said the tragic incident highlighted the need for improved road safety measures and responsible driving to prevent avoidable loss of lives, especially among journalists who frequently travel in the course of their duties.

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