Opay subscribers on Monday lamented non-availability of the service in some states from its App.
The affected states include Oyo, Kwara, Lagos, Ogun among others.
The subscribers, who expressed their displeasure through twitter and other social media platforms, said that they have been experiencing poor and unreliable services in the last few days.
They are also complaining of not able to effect any transaction and make necessary orders in spite of the much hyped system upgrade process.
A subscriber, tz_rhamatoz lamented, “@OPay_NG You guys are scamming us, this is more like a scam @OPay_NG return my money, THIS IS A SCAM, how many days will I use in getting back my money? I need my money I want to go back home”
Another subscriber, World_Famous said “@OPay_NG is your app experiencing an issue. Can’t login”
In a related development, @gbenga1on 2 further submitted, “I transfer from my opay account to bank account since 5hrs ago u debit me nd u did not credit the bank account, pls help me work on it on the money is urgent.. I check the transaction status it show in -progress..”
@-just Damee, stressed,”Y’all have succeeded in frustrating me today ????”
“Now u people have be came MMM do not use us too play”, Tochukwu Chijioke Eneh Tosky added
According to Olakunle Ekundayo, “@OPay_NG don start be that, no service”.
Confirming the development, OPay via its verified twitter handle, however reacted, “We are aware of the challenges you are currently experiencing with your OPay app. We sincerely apologize for the inconveniences caused.
“Please bear with us as our engineers are working hard to resolve all technical issues. Please be informed that we are currently having a system upgrade process, kindly exercise patience, the app will be up and running in no time.
“Thanks for your patience and understanding”.
Many commuters, who could not order a ride due to the poor network services are sorting for an alternative.
OPay is a payment platform developed by Opera Software. The platform enables our users to shop and pay for services and products through their mobile App or web browser.
